Shipping is Free on orders of $99 and more. 

- Shipping Notes

We currently ship only to the contiguous U.S. (lower 48 states). Also we are unable to ship to PO Boxes or APO addresses at this time. 

- Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If your item is on backorder or unavailable, we will reach out to you via e-mail.

If your order is unavailable or discontinued, we will release the pre-authorized funds and they should be available for you in 1-3 business days depending on your bank. If you happy with backorder we will process the charges. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. 

- Order Shipment

 Standard delivery is  3-10 business days from the date of your order. Some products could take longer depending on the brand. We will send you tracking information of your order leaving the warehouse to the e-mail address you provided when checking out.

 If you do not receive tracking information from us, feel free to follow up with us at sales@huntinggiant.com. In order to bring you the best products we source them from all over the world. That is why some can take up to 3 weeks for delivery. Some products are custom made (made to order) and could take up to 8 weeks for delivery.

Get in touch at sales@huntinggiant.com to check status of your order. 

Please Note - Pre orders can be up to 90 days for the delivery. It can be pushed back due to manufacturing delays and material shortages, as we all feel effects of the COVID situation. Fell free to reach out to us if you have any questions. We appreciate your patience regarding this matter. 

- Shipping Terms

Curb side Shipping - Delivered to your curb, most of the time by the mailbox. You will be responsible for moving and assembling products yourself. 

Standard Delivery - Delivery to the first enclosed area (door entrance, garage, covered awning, etc).Moving and assembly from that point will be your responsibility.

White Glove Delivery - White-glove service  includes unpacking, removal/disposal of packing materials and transporting your order. There are additional costs for white Glove Delivery. Delivery is by appointment. We will call you to set a date. 

 Please note: Due to photographic and printing processes, colors displayed on flyers, pamphlets and/or website may vary from actual product. Please choose custom color carefully. Make sure to double check color finishes you like.

We Value Your Satisfaction

- Damages

Please inspect the packaging of your item(s) when they arrive. In the event there is damage do not refuse the package, instead please contact us immediately so we may process a damage claim with the manufacturer. 

If your item(s) do arrived damaged, please send photos to returns@huntinggiant.com and we will process an insurance claim on your behalf. Please note all damage, defective, and incorrect issues must be reported within 5 days from the date of delivery or we will be unable to replace or otherwise warranty the order

- Cancellations & Refunds

You can cancel your order without any additional costs if your orders hasn't been shipped.  Please get in touch at sales@huntinggiant.com. If your order has shipped, we will take it back  (customer has to pay shipping costs) if product is unused, in original packaging and good condition. (restocking fee applies)

If  you wish to return a product, you will be refunded the purchase price of the product, excluding all shipping charges (if we have to arrange the return freight) and a 20% re-stocking fee (20% of the purchase price). 

Example: 

Product costs: 100$

Shipping: 20$

Restock Fee: 20$

Refund: 60$

- Backorder Items (Items Not Available)

In order to put you on back order list, we have to process your funds. If you decide that you no longer want item, and want to be removed from the backorder list (cancel order), you will be refunded the purchase price of the product, excluding 2% Credit Card Processing Fee.

- Please Note - Pre orders can be up to 90 days for the delivery. It can be pushed back due to manufacturing delays and material shortages, as we all feel effects of the COVID situation. Fell free to reach out to us if you have any questions at sales@huntinggiant.com We appreciate your patience regarding this matter.  

- Please note:

Hunting Giant represents many brands. Each rand has different return policies. Please contact us at sales@huntinggiant.com for more info. 

Rungu Return Policy

Rattan Return Policy

Ecotric Return Policy

Yamee Return and Warranty

Some products are non eligible for returns,

• Specific Brands (Please Contact Us)
• Custom made or made to order items 
• Product that is not in reselable condition 
• Special purchases: clearance products, inventory sale products, custom quotes, special discounts, etc.
• Cushion or product that includes a specified cushion fabric selection or color
• Product that has been assembled, installed or modified or used in any way
• Product that is not in the original box and missing any packaging materials or parts.
• Hunting Giant sells products that are custom made or (Made to Order) and are non-returnable. 

 Refunds will only be issued to the original credit card that you use when placing your order. Items has to be in original packaging. 

Please note: Due to photographic and printing processes, colors displayed on flyers, pamphlets and/or website may vary from actual product. Please choose custom color carefully. Make sure to double check color finishes you like.

Hunting Giant reserves the right to deviate from this return policy on a case-by-case basis at its sole and absolute discretion. 

105% PRICE MATCH GUARANTEE

• If you find a product within 14 days of purchasing at a lower price, we will match it 100% and will give you an extra 5% discount. Please check our 105% price match policy 

FREE SHIPPING ON ORDERS 99$ AND MORE

• That's right, we are offering free shipping on all our products for 99% and more.

AUTHORIZED DEALER

• We proudly carry and representing all brands on our site. We an authorized dealer of all of them. 

ORDERING FROM HUNTING GIANT STORE IS 100% SAFE & SECURE

• We run our store on the Shopify platform on one of the safest places on the web.
• We are certified Level 1 PCI DSS compliant and your information will be never sold, shared or rented to anyone. 

HASSLE-FREE RETURNS 

• We said it - we mean it. You can cancel your order no problem if it hasn't been shipped. You can return it within 30days ( for most brands). Please check our return policy.

Hunting Giant has partnered with Klarna to provide you with flexible financing on purchases, so you can ease the costs and pay over time.

It’s simple and easy

When you slice up your payments with Klarna, you will know exactly how much you pay each month and in total. You’ll get an instant decision on whether you're approved with just simple information - no bank account or credit card required.

1. Add items to your cart
2. Select "Klarna" as your payment option at checkout
3. Enter simple information and know instantly if you’re approved
4. Klarna will send you an email confirmation and payment reminders
5. Complete all future Klarna purchases with just a single click

Payments on Klarna.com

Review your latest purchases and settle your monthly statement at any time by logging into your Klarna account at www.klarna.com. You can also reach Klarna anytime at www.klarna.com/us/customer-service/

Safe and Secure

Klarna uses modern safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.

What is Klarna?

Klarna is a global payment solutions company that works with merchants to provide their customers the smoothest online shopping experience. Klarna is in over 70,000 online stores and has more than 60 million users globally.

What is Slice It?

Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.

How Does Financing With Klarna Work?

It’s simple! Add your products to cart can be crossbow, any compound bow or hunting ebike. and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds, and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at www.klarna.com.

What is Monthly Financing Through Klarna?

Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network. View complete terms.

Does Klarna Do a Credit Check?

When a credit check is performed, Klarna verify your identity using the details you provided and we look at information from your credit report to understand your financial behaviour and evaluate your creditworthiness

Does Klarna Accept Poor Credit?

Your credit score will not be impacted by using Klarna's 'Pay later' products even if you have failed to pay on time. Financing is dependent on a full credit check, a customer's previous credit history, an affordability assessment, their age and several other factors, including at what time they placed their order.

Will This Effect My Credit Score?

When you choose to Pay later in 30 days or in 4 interest-free instalments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.

Frequently Asked Questions

Don’t see your question here? Check out Klarna’s full FAQ page.

How Can I Reach Klarna?

You can reach Klarna anytime at www.klarna.com/us/customer-service/

Feel free send as an email at sales@huntinggiant.com or give us a call 1-833-900-2163 if you need any help, or have any questions.