Shipping is Free on orders of $99 and more.
- Shipping Notes
We currently ship only to the contiguous U.S. (lower 48 states). Also we are unable to ship to PO Boxes or APO addresses at this time. Shipping charges will apply for shipments to Hawaii and Alaska.
- Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is on backorder or unavailable, we will reach out to you via e-mail.
If your order is unavailable or discontinued, we will release the pre-authorized funds and they should be available for you in 1-3 business days depending on your bank. If you happy with backorder we will process the charges. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- Order Shipment
Standard delivery is 3-10 business days from the date of your order. Some products could take longer depending on the brand. We will send you tracking information of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive tracking information from us, feel free to follow up with us at firstname.lastname@example.org. In order to bring you the best products we source them from all over the world. That is why some can take up tp 3 weeks for delivery.
Feel free to get in touch at email@example.com to check status of your order.
Please note that some products are custom made (made to order) and could take up to 8 weeks for delivery.
- Shipping Terms
Curbside Shipping - Delivered to your curb, most of the time by the mailbox. You will be responsible for moving and assembling products yourself.
Standard Delivery - Delivery to the first enclosed area (door entrance,garage, covered awning, etc).Moving and assembly from that point will be your responsibility.
White Glove Delivery - White-glove service includes unpacking, removal/disposal of packing materials and transporting your order. There are additional costs for white Glove Delivery. Delivery is by appointment. We will call you to set a date.