We currently ship only to the contiguous U.S. (lower 48 states). Also we are unable to ship to PO Boxes or APO addresses at this time.
- Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is on backorder or unavailable, we will reach out to you via e-mail.
If your order is unavailable or discontinued, we will release the pre-authorized funds and they should be available for you in 1-3 business days depending on your bank. If you happy with backorder we will process the charges. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- Order Shipment
Standard delivery is 3-10 business days from the date of your order. Some products could take longer depending on the brand. We will send you tracking information of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive tracking information from us, feel free to follow up with us at sales@huntinggiant.com. In order to bring you the best products we source them from all over the world. That is why some can take up to 3 weeks for delivery. Some products are custom made (made to order) and could take up to 8 weeks for delivery.
Get in touch at sales@huntinggiant.com to check status of your order.
Please Note - Pre orders can be up to 90 days for the delivery. It can be pushed back due to manufacturing delays and material shortages, as we all feel effects of the COVID situation. Fell free to reach out to us if you have any questions. We appreciate your patience regarding this matter.
- Shipping Terms
Curb side Shipping - Delivered to your curb, most of the time by the mailbox. You will be responsible for moving and assembling products yourself.
Standard Delivery - Delivery to the first enclosed area (door entrance, garage, covered awning, etc).Moving and assembly from that point will be your responsibility.
White Glove Delivery - White-glove service includes unpacking, removal/disposal of packing materials and transporting your order. There are additional costs for white Glove Delivery. Delivery is by appointment. We will call you to set a date.
Your satisfaction is important to Hunting Giant. If we have made an error while fulfilling your order, please call or e-mail us immediately and we will do everything possible to correct the situation.
- Damages
Please inspect the packaging of your item(s) when they arrive. In the event there is damage do not refuse the package, instead please contact us immediately so we may process a damage claim with the manufacturer.
If your item(s) do arrive damaged, please send photos to returns@huntinggiant.com and we will process an insurance claim on your behalf. Please note all damage, defective, and incorrect issues must be reported within 5 days from the date of delivery or we will be unable to replace or otherwise warranty the order
- Cancellations
You can cancel your order without any additional costs if your order hasn't been shipped. Please get in touch at sales@huntinggiant.com. If your order has shipped, we will take it back (the customer has to pay shipping costs) if the product is unused, in original packaging, and in good condition. (restocking fee applies)
Example:
Product costs: 100$
Shipping: 20$
Restock Fee: 20$
Refund: 60$
- Refunds
Refunds will only be issued to the original credit card that you use when placing your order. Items have to be in original packaging. Depending on your Bank it can take 7 business days for the money to be back in your account.
- Backorder Items (Items Not Available)
In order to put you on the back order list, we have to process your funds. We will ship the product once it becomes available. If you decide that you no longer want the item, and want to be removed from the backorder list (cancel order) email us at sales@huntinggiant.com. Depending on your Bank it could take up to 7 business days for the money to be back in your account.
- Please Note - Pre-orders can be up to 10 - 90 days for delivery. It can be pushed back due to manufacturing delays and material shortages. Get in touch regarding pre-order items, or if you have any questions. at sales@huntinggiant.com We appreciate your patience regarding this matter.
- Please note:
Hunting Giant represents many brands. Each rand has different return policies. Please contact us at sales@huntinggiant.com for more info.
Some products are non-eligible for returns,
Please note: Due to photographic and printing processes, colors displayed on flyers, pamphlets, and/or websites may vary from the actual product. Please choose a custom color carefully. Make sure to double check color finishes you like.
Hunting Giant has partnered with Klarna to provide you with flexible financing on purchases, so you can ease the costs and pay over time.
When you slice up your payments with Klarna, you will know exactly how much you pay each month and in total. You’ll get an instant decision on whether you're approved with just simple information - no bank account or credit card required.
Review your latest purchases and settle your monthly statement at any time by logging into your Klarna account at www.klarna.com. You can also reach Klarna anytime at www.klarna.com/us/customer-service/
Klarna uses modern safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.
Klarna is a global payment solutions company that works with merchants to provide their customers the smoothest online shopping experience. Klarna is in over 70,000 online stores and has more than 60 million users globally.
Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.
It’s simple! Add your products to cart can be crossbow, any compound bow or hunting ebike. and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds, and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at www.klarna.com.
Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network. View complete terms.
When a credit check is performed, Klarna verify your identity using the details you provided and we look at information from your credit report to understand your financial behaviour and evaluate your creditworthiness
Your credit score will not be impacted by using Klarna's 'Pay later' products even if you have failed to pay on time. Financing is dependent on a full credit check, a customer's previous credit history, an affordability assessment, their age and several other factors, including at what time they placed their order.
When you choose to Pay later in 30 days or in 4 interest-free instalments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.
Don’t see your question here? Check out Klarna’s full FAQ page.
You can reach Klarna anytime at www.klarna.com/us/customer-service/
Feel free send as an email at sales@huntinggiant.com or give us a call 1-833-900-2163 if you need any help, or have any questions.
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We currently ship only to the contiguous U.S. (lower 48 states). Also we are unable to ship to PO Boxes or APO addresses at this time.
- Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is on backorder or unavailable, we will reach out to you via e-mail.
If your order is unavailable or discontinued, we will release the pre-authorized funds and they should be available for you in 1-3 business days depending on your bank. If you happy with backorder we will process the charges. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- Order Shipment
Standard delivery is 3-10 business days from the date of your order. Some products could take longer depending on the brand. We will send you tracking information of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive tracking information from us, feel free to follow up with us at sales@huntinggiant.com. In order to bring you the best products we source them from all over the world. That is why some can take up to 3 weeks for delivery. Some products are custom made (made to order) and could take up to 8 weeks for delivery.
Get in touch at sales@huntinggiant.com to check status of your order.
Please Note - Pre orders can be up to 90 days for the delivery. It can be pushed back due to manufacturing delays and material shortages, as we all feel effects of the COVID situation. Fell free to reach out to us if you have any questions. We appreciate your patience regarding this matter.
- Shipping Terms
Curb side Shipping - Delivered to your curb, most of the time by the mailbox. You will be responsible for moving and assembling products yourself.
Standard Delivery - Delivery to the first enclosed area (door entrance, garage, covered awning, etc).Moving and assembly from that point will be your responsibility.
White Glove Delivery - White-glove service includes unpacking, removal/disposal of packing materials and transporting your order. There are additional costs for white Glove Delivery. Delivery is by appointment. We will call you to set a date.
Your satisfaction is important to Hunting Giant. If we have made an error while fulfilling your order, please call or e-mail us immediately and we will do everything possible to correct the situation.
- Damages
Please inspect the packaging of your item(s) when they arrive. In the event there is damage do not refuse the package, instead please contact us immediately so we may process a damage claim with the manufacturer.
If your item(s) do arrive damaged, please send photos to returns@huntinggiant.com and we will process an insurance claim on your behalf. Please note all damage, defective, and incorrect issues must be reported within 5 days from the date of delivery or we will be unable to replace or otherwise warranty the order
- Cancellations
You can cancel your order without any additional costs if your order hasn't been shipped. Please get in touch at sales@huntinggiant.com. If your order has shipped, we will take it back (the customer has to pay shipping costs) if the product is unused, in original packaging, and in good condition. (restocking fee applies)
Example:
Product costs: 100$
Shipping: 20$
Restock Fee: 20$
Refund: 60$
- Refunds
Refunds will only be issued to the original credit card that you use when placing your order. Items have to be in original packaging. Depending on your Bank it can take 7 business days for the money to be back in your account.
- Backorder Items (Items Not Available)
In order to put you on the back order list, we have to process your funds. We will ship the product once it becomes available. If you decide that you no longer want the item, and want to be removed from the backorder list (cancel order) email us at sales@huntinggiant.com. Depending on your Bank it could take up to 7 business days for the money to be back in your account.
- Please Note - Pre-orders can be up to 10 - 90 days for delivery. It can be pushed back due to manufacturing delays and material shortages. Get in touch regarding pre-order items, or if you have any questions. at sales@huntinggiant.com We appreciate your patience regarding this matter.
- Please note:
Hunting Giant represents many brands. Each rand has different return policies. Please contact us at sales@huntinggiant.com for more info.
Some products are non-eligible for returns,
Please note: Due to photographic and printing processes, colors displayed on flyers, pamphlets, and/or websites may vary from the actual product. Please choose a custom color carefully. Make sure to double check color finishes you like.
Hunting Giant has partnered with Klarna to provide you with flexible financing on purchases, so you can ease the costs and pay over time.
When you slice up your payments with Klarna, you will know exactly how much you pay each month and in total. You’ll get an instant decision on whether you're approved with just simple information - no bank account or credit card required.
Review your latest purchases and settle your monthly statement at any time by logging into your Klarna account at www.klarna.com. You can also reach Klarna anytime at www.klarna.com/us/customer-service/
Klarna uses modern safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.
Klarna is a global payment solutions company that works with merchants to provide their customers the smoothest online shopping experience. Klarna is in over 70,000 online stores and has more than 60 million users globally.
Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.
It’s simple! Add your products to cart can be crossbow, any compound bow or hunting ebike. and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds, and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at www.klarna.com.
Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network. View complete terms.
When a credit check is performed, Klarna verify your identity using the details you provided and we look at information from your credit report to understand your financial behaviour and evaluate your creditworthiness
Your credit score will not be impacted by using Klarna's 'Pay later' products even if you have failed to pay on time. Financing is dependent on a full credit check, a customer's previous credit history, an affordability assessment, their age and several other factors, including at what time they placed their order.
When you choose to Pay later in 30 days or in 4 interest-free instalments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.
Don’t see your question here? Check out Klarna’s full FAQ page.
You can reach Klarna anytime at www.klarna.com/us/customer-service/
Feel free send as an email at sales@huntinggiant.com or give us a call 1-833-900-2163 if you need any help, or have any questions.
